Telenor My Mobile

Features

  • Customer can keep track of their mobile services
  • View account balance and invoice information
  • Contact the mobile operator's customer service
  • Push notification of targeted offers
  • Geo-fencing and notification of offers when close to a mobile operator's store
  • Available in English and Swedish

Description

The My Mobile app allows customers of Telenor to manage their account themselves, removing workload from customer services, providing an easy mechanism to up-sell to customers, and allow them to take control and manage their account.

In addition to the 'Self Service' functionality, the app also provides push notification of micro-targeted offers, geo-fencing and alerts of local offers when the user passes within range of a store, even if the app is not running.

Technology